Operational excellence: Transforming legal services

Subject Overview

Advance your knowledge about how operational excellence can transform legal services

Operational excellence: Transforming legal services is a blended, six week blended subject. It consists of four online modules, a two-day workshop, and assessment..

The mode of instruction includes self-paced study with practical activities or discussion forums, case study analysis, presentations and interactive workshops.

On successful completion of the subject, students will be able to:

  1. Design and build a transformation program for a legal services organisation
  2. Use Lean Thinking to critically analyse processes and integrate the principles to improve the efficiency of legal services delivery
  3. Apply legal project management and agile methods effectively
  4. Evaluate the data, practical tools and techniques for right-sourcing analysis and decisions

Download the subject brochure to learn more.

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