Building trusted client relationships: Strategy and practice design
Build strong client relationships
The importance of strong client relationships to firm growth and profitability cannot be overestimated. This subject takes a strategic approach and provides insights from the client perspective.
Access the latest thinking about client buying behaviour
What do I get when I study Building trusted client relationships: Strategy and practice design
A subject in or credit towards the Master of Legal Business
Blended Learning
10 CPD POINTS
Who is this subject designed for?
This subject is ideal for those responsible for
Client relationship managers and directors
Business development managers and directors
Managing partners
Practice managers
What will I learn?
On successful completion of the subject, students will be able to:
Evaluate and pick preferred rainmaking styles and identify your signature competencies
Identify and critically analyse self-limiting beliefs and select resources to develop the right mindset
Analyse a client’s decision-making processes and evaluate the keys to long term relationships
Prepare a practice development plan including target markets and a positioning statement
