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Building trusted client relationships: Strategy and practice design

Build strong client relationships

The importance of strong client relationships to firm growth and profitability cannot be overestimated. This subject takes a strategic approach and provides insights from the client perspective.

Access the latest thinking about client buying behaviour

What do I get when I study Building trusted client relationships: Strategy and practice design

A subject in or credit towards the Master of Legal Business

Blended Learning

10 CPD POINTS

Who is this subject designed for?

This subject is ideal for those responsible for

  • Client relationship managers and directors
  • Business development managers and directors
  • Managing partners
  • Practice managers

 

Building trusted client relationships: Strategy and practice design
operational-excellence-operations and continuous-improvement

What will I learn?

On successful completion of the subject, students will be able to:

  1. Evaluate and pick preferred rainmaking styles and identify your signature competencies
  2. Identify and critically analyse self-limiting beliefs and select resources to develop the right mindset
  3. Analyse a client’s decision-making processes and evaluate the keys to long term relationships
  4. Prepare a practice development plan including target markets and a positioning statement

 

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