Innovation: The market-driven transformation of legal delivery and law’s emerging collaborative culture

Understand innovation in the legal industry and ensure sustainable growth

Significant, client-driven changes in legal delivery are occurring around the globe putting pressure on traditional ways of doing business.

Develop a process for taking the first steps in innovation, the knowledge and skills for leading a culture of innovation and the metrics to measure the feasibility of innovation, outcomes and mitigate risk.

Gain a competitive advantage

What do I get when I study Innovation: The market-driven transformation of legal delivery and law’s emerging collaborative culture?

Credit into the Master of Legal Business

Blended Learning


Taught by Experts Mark Cohen and Alison Laird

Become an innovator in the legal services industry

Market-driven transformation and collaborative culture



Who is this subject designed for?

This subject is ideal for those working in any legal services industry context including:

  • Innovation leaders
  • Innovation managers
  • Lawyers
  • General and practice managers
  • In-house counsel
  • Head of legal operations
  • Any type of legal business advisory role. 
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What will I learn?

Innovation: The market-driven transformation of legal delivery and law’s emerging collaborative culture is designed to transform legal professionals into innovative individuals who provide great value to the business.

Our focus is to help you develop new skills in:

  • Assessing the impact of client-driven changes and global trends in legal services on their organisation and the legal sector
  • Evaluating how innovation contributes to business strategy and competitive advantage
  • Critically analysing the challenges facing innovators and the skills legal industry professionals need to meet changes in the marketplace
  • Identifying the conditions and strategies needed to implement innovative solutions for legal industry problems
  • Applying a strategic perspective to evaluating the role of innovation and the tools and processes that promote innovative solutions. 


A student's perspective



Your teaching fellows

Mark Cohen
Mark Cohen
Mark Cohen is the CEO of Legal Mosaic - a legal business consultancy, speaker, author and Distinguished Fellow at Northwestern University Pritzker School of Law. Mark is a member of the College’s Program Board for the Master of Legal Business and the Singapore Academy of Law’s inaugural LIFTED Catalyst-in-Residence.

The first 25 years of Mark’s professional career were spent as a civil trial lawyer--decorated Assistant U.S. Attorney, BigLaw partner, founder/managing partner of a multi-city litigation boutique, outside General Counsel, and federally-appointed Receiver of an international company conducting business across four continents.

Mark pivoted from the representation of clients to 'the business of law' approximately 15 years ago. Mark founded Qualitas, an early legal process outsourcing company (LPO), and then co-founded and managed Clearspire, a groundbreaking 'two-company model' law firm and service company.

Currently, Mark consults with legal service providers--corporate departments, firms, and law companies--on new delivery models and legal buyer solutions. Mark also works with law firms around the world to bridge the gap between traditional legal education and 'contemporary skills' required by the marketplace. This includes aligning law schools with providers to provide 'real life' experience for students and to better position them for their careers.

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Alison Laird
Alison Laird
Alison has spent the last decade working with BigLaw, questioning the status quo and encouraging people to think outside of the legal box to deliver 'different'. As a legal intrapreneur, she uses a clever combination of people, process and technology, collaborating with lawyers, business professionals and clients, to develop bespoke and creative solutions.

Alison is also Chair of the Chief Innovation Officers Forum, which brings together like-minded professionals driving change within their organisation, providing a platform to share resources and experiences on the innovation journey, along with professional development and thought leadership opportunities.

With more than 15 years’ experience working abroad in Beirut, Dubai and London, Alison is now based in Australia, bringing her unique perspective to the legal profession as Head of Innovation and Project Delivery Asia Pacific, for global law firm Pinsent Masons. Alison holds an MBA from the University of Melbourne, Australia.

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